Shipping policy

Shipping Policy

Thank you for shopping with Middletown Jewelry. We take great care in preparing and packaging your order to ensure it arrives safely.

Processing Time All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.

Shipping Time Orders are shipped via FedEx and typically arrive within 3–5 business days after processing. Please note that shipping times are estimates and may vary due to carrier delays or high-volume periods.

Shipping Rates Shipping rates are calculated at checkout based on your order and delivery location.

Order Tracking Once your order ships, you'll receive an email with your FedEx tracking number. You can use this to monitor your delivery status directly on the FedEx website.

Damaged or Lost Packages If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date at [your email address] and we will work with FedEx to resolve the issue.

Domestic Shipping Only At this time, we ship within the United States only.